When Should You Scale Your Reselling Business?

chart showing business growth

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If you’ve been a reseller for a while, you might be wondering how you can scale your flipping business. We’re excited to share how we’re planning to scale our own business with these three steps. 

We’ve arrived at a point in our business where we figured out that our bottleneck happens after we’ve purchased the item. I’m really, really good at finding items and getting great deals on items. But then I have to clean and fix them, photograph them, list them, and then handle the fulfillment side. One person can only do so much because you only have so many hours in the day.

We realize to go to that next level, we need to hire some key people in our business, and we’re going to do it. My favorite part of the process is finding the deals so that is one thing I will not hire out. I’ve been doing this myself for 26 years, but I’m ready to see what hiring out will do to scale our business. We’re going to document our experience with scaling as we go. 

The first step is to hire for three key roles.

Now hiring sticky note

First is someone who can fix and clean up our items and photograph them. I used to have someone who could do that for me, but recently I haven’t been able to use him that much so I still need to find someone to do that. 

If you don’t know about us, we do larger items. A lot of the items that I get really, really good deals on might need something fixed or a part ordered. I’m great at finding the deals, but then they sit at my storage unit where I put them on the back burner and forget to fix them. It becomes a stack of projects for me to do and can get overwhelming. So, the first thing I need to find is somebody who is a handyman, who I can pay to come in and start fixing these items that I have.

The second person I need is somebody who will do listings for me. Once I have the pictures and item information, I can just send it to them and they can do all the listings and get them going daily. That will help us out a ton. It could be a virtual person because they don’t physically touch the items or it could be the same person fixing the items. We just need to send them the pictures and the descriptions. So, we’ll have to see how that plays out. 

And then finally, the third person that I need to hire is someone to do the fulfillment of orders which includes boxing, putting things on pallets, strapping items down, and building pallets. Once we get those three roles filled, the business will run so much smoother and I will not be the bottleneck.

we are hiring sign

Some people might wonder how we can afford to source that out. Since we sell high-profit items, we have more wiggle room where we can pay someone to do these tasks, and then I can focus more on sourcing more items and continuing to build our volume too. Right now we sell high-profit items, but our volume is low. Adding people to our team could raise our volume and increase our overall revenue for the whole company.

We are also working with our one-on-one coaching students to help them scale their businesses too. They are starting to outsource some of their steps so they don’t even have to physically pick up the items. 

So we’re going to post an ad looking for people to help with these tasks and we’ll see where it goes. This is where we are at in our business. Hopefully, you can relate to it, wherever you’re at or where you plan on growing to that next level. And if you are just starting, know that there are other ways to keep growing.

Show Notes

Appliance Flipping Course: applianceflipping.com

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Robert Stephenson

I grew up in Central Florida and have lived here my whole life. I first got into buying and selling items when I was 16 years old, and have been hooked ever since. It has mostly been a hobby that makes some extra cash, but sometimes it serves as my main income as well. I don't plan on stopping any time soon. I find too many fun toys for my family (or myself), and just love the whole process.

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